Changing a Block of Extensions (No Change in the Length of the Extensions)

About this task

To change a block of extensions from one series of numbers to another series of equal length:

NoteNote

The Change Extensions page affects many other settings on local and remote networked messaging systems. Use this page only after you carefully plan the changes you want to make.

Procedure

  1. Read the precautions in Guidelines for Using the Change Extensions screen.
  2. On the Messaging Administration page, under Utilities, click Change Extensions link.
  3. If you want to change a block of extension, you can do so by doing accessing the Change Extensions page:
    • Under Utilities, click Change Extensions

    Note the ranges of extension numbers in the Start Extensionand End Extension fields before you make any modifications.

  4. Change the Start Extension and End Extension fields to define an address range that includes the new block of extensions.
  5. Click Save.
  6. Busy out all voice ports on the machine on which you want to change extension numbers for local subscribers.
  7. For Remote systems, select the desired machine from the Machine Name field. If you want to change its block of extensions, define the intended new block of extensions.
  8. In the Machine Name drop-down menu, select the name of the Communication Manager Messaging server on which you are changing extension numbers for local subscribers.

    This is the only system on which you perform this procedure.

  9. In the Old Beginning Extensions field and the Old Ending Extensions field, enter the boundaries of the extension numbers you are changing.

    That is, enter two numbers: the beginning (smallest affected) extension number and the ending (largest affected) extension number.

  10. In the New Beginning Extensions field, and the New Ending Extensions: enter the beginning number and the ending number of the new block of numbers.
  11. Release the voice ports on the local system.

    See Releasing Channels for more information.

    The local system automatically updates any remote system with the extension number changes.

    NoteNote

    If a remote system is not administered to receive automatic updates, you can request for an update. On the left hand panel, under Server Administration, click Request Remote Update link.

    The Requets Remote Update page displays the status of the request.